1. Pick a creator
Filter by category, price or delivery time, and look through the profile.
2. Say who it's for
The recipient's name, the occasion, and a line or two that makes it personal — an inside joke, a hobby, something only they would get.
3. Pay
You pay by card when you order, through a licensed payment processor. The money is kept safe and reaches the creator only once the video is delivered.
4. Get your video
Your video arrives within the creator's delivery time — 24, 48 or 72 hours, or 24 with rush — ready to download and share. If it's late, the full amount comes back to you automatically.
Worth knowing
Full refund if it doesn't arrive
Video late? Full refund, without asking.
Every creator is verified
Before a creator is paid, we verify their identity and age. Every request is also screened before it reaches them.
Orders from 18
Ordering and paying from age 18 only. Teens ask a parent to order.
Real creators, no AI
Every creator records their videos personally, without AI. The verified badge goes only to people who proved the account is theirs.